About Us
At HollandStivers, we don’t just provide insurance; we provide solutions. Since 2000, our goal has been to find innovative and impactful ways to solve your greatest business and personal needs.
We aim to exceed your expectations for an insurance broker by offering more than just competitive benefits packages. We also offer compliance & legislation assistance, claims analytics, employer & employee communication, education, corporate health & wellness programs, and HR Consulting.
We also help minimize your risk by providing business insurance to protect your greatest assets.
For individuals, we provide robust options from life insurance to home and auto, to give you peace of mind for what matters most. This includes exceptional Medicare guidance for supplement and advantage plans.
With us, you’re more than just a client, you’re part of the HollandStivers family; and we’ll care for you like one of our own.
Our Values
Respect: For ourselves and for others
Within our organization and throughout the population we serve, differences abound, we strive to be a respecter of all as they were created.
Client Centered: Our clients are not an interruption of our work – they are the purpose of it
Our clients are the lifeblood of our business. As such, we are motivated to take superior care of them by providing an unparalleled experience and service beyond expectation.
Excellence: It's not a skill, but an attitude
Excellence, coupled with a sense of humor, is the standard by which we deliver the promises made to ourselves and our clients. No one is perfect, nor expected to be, but excellence is the goal towards which we will strive.
Collaboration: Many hands, one mind
A group of committed people accomplish profound results working together towards a common goal. Bound together with respect, a client focus, and positive attitudes we can overcome and excel; therefore, providing our valuable clients with the compassion and care they deserve.
Employer Solutions
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Jody is a founding member of HollandStivers and the President of HollandStivers Employer Solutions. Jody is a graduate of Murray State University and holds certifications as a Registered Health Underwriter (RHU) and a Registered Employee Benefits Consultant (REBC) from The American College.
Clay Davis
Chief Operating Officer
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Clay Davis
Chief Operating Officer
Clay joined the HollandStivers team in 2015 as the Strategic Services Coordinator before taking the role of Chief Operating Officer of HollandStivers Employer Solutions in 2020. His primary responsibilities include overseeing both the Account Management and Sales & Marketing departments, development of strategic services for clients, client relationships, & technology/data services. Clay holds a Bachelor of Science degree from Murray State University.
Susan Baker
Chief Financial Officer
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Susan Baker
Chief Financial Officer
Susan has been with HollandStivers for 20 years and acts as the Business Manager for HollandStivers & Associates and Chief Financial Officer for HollandStivers Employer Solutions. Susan ensures the daily operations of both offices run smoothly, maintains accounts payable, payroll, and banking.
Ashley Bates
Chief Employee Benefits Officer
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Ashley Bates
Chief Employee Benefits Officer
Ashley has been with HollandStivers since 2014 as an Account Manager before taking the role of Director of Account Management for HollandStivers Employer Solutions in 2020. Ashley’s primary duties include overseeing Account Managers, managing strategic groups of over 50 employees, handling group quotes for health, life, dental, vision and disability plans, implementing new group plans, renewing existing group plans and advising clients. Ashley graduated with a Bachelor’s Degree in Organizational Communication from Murray State University in 2006 and is licensed in Health & Life Insurance.
Tony Laird
Director of Sales & Marketing
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Tony Laird
Director of Sales & Marketing
Tony joined HollandStivers Employer Solutions in 2019 as the Director of Sales & Marketing. Tony oversees the marketing and sales departments and works to unite the goals of both departments. Tony develops and manages sales strategies and works to ensure the company’s message is unified among all departments. Before joining HollandStivers Employer Solutions, Tony worked as an Aflac Regional Sales Coordinator.
Karen Stone
Account Executive
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Karen Stone
Account Executive
Karen has been a part of the HollandStivers Employer Solutions team since 2019. Karen’s responsibilities include cultivating lasting relationships with prospective and current clients. Karen has been in the insurance business since 1998 and has been working with HollandStivers for the last 5 years as an Aflac Representative. Karen is licensed in Life, Health, Property, and Casualty.
Conrad Gholson
Account Executive
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Conrad Gholson
Account Executive
Conrad joined HollandStivers Employer Solutions in November of 2020 as the company's first Property and Casualty Account Executive. Conrad's priorities are to ensure your business, and all of its important assets, are protected. Conrad received his Associate's Degree in Criminal Justice and is currently pursuing a Bachelor's Degree. Prior to joining the HollandStivers team, Conrad worked in the banking industry.
April Rambo
Account Manager
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April Rambo
Account Manager
April Rambo joined the HollandStivers team in 2021 as an addition to our Account Management team. April does quoting for group health, life, dental, vision and disability plans, implements new group plans, renewals for existing group plans and provides client support to our groups. April is licensed in Life & Health Insurance.
Olivia Byars
Account Manager
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Olivia Byars
Account Manager
Olivia has been joined HollandStivers Employer Solutions in 2019 as our Administrative Support Coordinator for our Mayfield Office, and became an Account Manager in 2021. Olivia
handles group quotes for health, life, dental, vision and disability plans, implementing new group plans, renewing existing group plans and advising clients. Prior to joining HSES, Olivia was a representative at Aflac. Olivia holds a Bachelor’s Degree from Murray State University.
Ronnie Reil
Administrative Support Coordinator
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Ronnie Reil
Administrative Support Coordinator
Ronnie is one of our Administrative Support Coordinators and has been with HollandStivers for 20 years. She has over 40 years in the insurance business, having previously worked for Blue Cross Blue Shield before joining HollandStivers Employer Solutions. Ronnie holds a Health & Life Insurance License in the state of Kentucky and her primary duties involve assisting Employer Solutions customers with claims, billing questions, and aiding all Account Managers with customer service.
Shannon Stivers
Payroll/HCM Coordinator
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Shannon Stivers
Payroll/HCM Coordinator
Shannon joined the HollandStivers team in December 2020. She provides implementation and support to our clients with Human Capital Management (HCM) systems and assists with their payroll processing. Shannon holds a Bachelor of Science degree in Business Administration with an area in Human Resources from Murray State University.
Individual & Medicare
Wendy Cooper
Medicare Specialist
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Wendy Cooper
Medicare Specialist
Wendy joined HollandStivers in July of 2012. She is licensed to sell individual health, life, dental, vision and supplemental insurance in addition to being licensed and annually certified to sell Medicare supplements, Medicare Advantage and prescription drug plans.
Terry Bohannon
Individual Health Specialist
Misty Musser
Administrative Coordinator
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Misty Musser
Administrative Coordinator
Misty Musser joined the HollandStivers team in 2021 working directly with our Medicare & Individual team. She also assist in business operations including licensing and carrier relations. Misty has a Bachelor's degree in Business and is licensed in life insurance for KY & TN.
